Privacy Policy

IMPORTANT NOTICE:

This Privacy Policy explains how we collect, process, manage, and safeguard the personal information you provide to us through our website and other official communication channels. Unless specifically noted otherwise, this Privacy Policy does not apply to personal information collected by unaffiliated websites or third-party platforms linked from our website.

Please review these principles before using our website or providing us with your personal information. By submitting your personal data, you acknowledge that you have read, understood, and agreed to these privacy practices.

1. DEFINITION OF PERSONAL INFORMATION

“Personal Information" refers to any data that identifies you as an individual or relates to an identifiable person, including but not limited to your full name, residential or business address, email address, telephone number, professional background, occupation, assets, corporate affiliations, and communication preferences.

2. HOW WE COLLECT YOUR PERSONAL INFORMATION

We collect personal information through two primary methods:

  • Actively Collected Data: Information you directly provide to us during interactions, including in-person consultations, telephone communications, email correspondence, digital submission forms on our website, corporate events, and webinars.

  • Passively Collected Data (Non-Identifying): Information collected automatically during your website visits via cookies, web beacons, and standard logging technologies. This includes technical data such as your IP address, browser type, referral URLs, and session timestamps to optimize system performance and user experience.

3. HOW WE USE YOUR PERSONAL INFORMATION

We process your personal information strictly in accordance with applicable laws, primarily for the following operational and commercial purposes:

  • To provide strategic consultation, process registration records, and deliver responsive customer support.

  • To conduct quality assurance assessments and opinion surveys regarding our products and services.

  • To continuously improve our infrastructure, educational programs, and user interface.

  • To communicate updates, corporate news, and service offerings.

  • To support internal staff training and operational coaching.

  • To evaluate professional qualifications for career or partnership opportunities.

4. HOW WE SHARE YOUR PERSONAL INFORMATION

We do not sell, rent, or disclose your personal data to unauthorized third parties. However, data sharing may occur under the following strict exceptions:

  • Corporate Affiliates: We may share data within our corporate group and parent company subsidiaries.

  • Authorized Service Providers: We may engage trusted third-party vendors who act as data processors to support our operations—such as hosting infrastructure, email delivery, SMS communication, marketing automation, payment processing (credit card transactions), and fraud detection services.

  • Legal and Regulatory Compliance: We may disclose personal data when required by Canadian law, court orders, or governmental and law enforcement agencies to protect our legal rights, prevent fraud, or ensure public safety.

  • Social Media Integration: If you interact with our embedded social features (e.g., Facebook, YouTube), your shared activities may be subject to the privacy policies of those respective platforms.

5. CHILDREN'S PRIVACY & AGE RESTRICTIONS

Our website and services are operated on a global scale and are not directed to individuals under the age of 18 (or the legal age of majority in their respective countries of residence). We do not knowingly collect personal information from minors. If you are a parent or legal guardian and believe that a minor under your care has provided us with personal information, please contact us immediately at contact@taup.ca, and we will promptly secure and delete such records.

6. ACCESS, CORRECTION, AND DELETION OF DATA

We retain, manage, and securely dispose of customer records in compliance with Canadian privacy legislation (including PIPEDA). You retain the right to request access to, modification of, or deletion of your personal information held in our records. To submit a request, please contact our administrative team at: contact@taup.ca.

7. INQUIRIES AND COMMUNICATIONS OPT-OUT

If you have any questions regarding this Privacy Policy, wish to review your stored data, or prefer to opt-out of future communications, please direct your inquiries to: contact@taup.ca.